Skip to content

Plumber Shortland

Shortland Plumbing Co handles urgent plumbing, blocked drains, hot water systems and gas work across Shortland, Hexham, Sandgate and nearby Newcastle suburbs.

Licensed plumbers and gas fitters · NSW Lic. 359278C

Last updated October 2026

Plumber working at the hose reels on the back of the ute

Shortland Plumbing Services

Pick the card closest to your problem; every one opens a page listing the jobs it covers.

Nights, weekends, holidays

A burst pipe, an overflowing sewer or a cold shower:

Floodplain ground, stubborn lines

Camera checks, jetting, sewer clears and stormwater:

Fix it or swap it

Repairs, new systems and a loan tank if one must be ordered:

Gas work by licensed fitters

Cooktops, heaters, new lines and leak repairs:

Before the floor lifts

Hidden water leaks traced with acoustic gear and cameras:

Paperwork agents can file

Tenant visits, job photos and itemised bills for owners:

Plumber installing a strip drain beside a sliding door

Wet Ground, Old Pipes

The water table sits close under the lawns

Shortland is low, flat country where the Hunter River widens toward the sea, with the Ramsar-listed wetlands on its doorstep. Groundwater works its way into the joints of the old earthenware sewers laid for the postwar homes, and a joint that lets water in will soon let silt and roots in too.

Roots chase the moisture

Mature trees in these yards grow on damp alluvial soil, and their feeder roots find any cracked collar. The pipe narrows a little each season until a kitchen sink or toilet backs up, and a sewer that drains fine in dry weather can surcharge after a soaking week.

Rain has nowhere quick to go

Yard gullies and pits on ground this flat drain slowly, so heavy Hunter rain sits in them instead of running off. Every drain clear here ends with the camera, so you know whether the line was simply full or is actually broken.
Plumber beside a newly installed continuous-flow gas hot water unit

How Quotes Work

So the bill you get is the number you agreed to, and you can hold it against any other quote you have.

It costs nothing to get us out to your door (excluding after-hours).

The price depends on:

  • Getting to the pipe Since crawling under a low-set fibro house is slow going
  • Pipe type As rusted galvanised steel gets replaced rather than patched
  • The parts Anything from one valve up to a full hot water unit
  • After-hours timing Which the call-out exclusion above already flags

When we're not the right call. If a dishwasher or washing machine has failed inside its own pump or electronics, the appliance maker's service agent is who you need, and you hear that before anything is charged.

Plumber running a drain camera from beside the car

The Call, Step by Step

Four steps, start to finish.

  1. 1

    Ring or send the form

    Call (02) 4063 1093 or use the form to explain the fault. We ask enough to bring the right equipment the first time.

  2. 2

    A fixed price first

    A plumber inspects the job and names a fixed figure up front. Nothing gets started until you give the go-ahead.

  3. 3

    Tools to suit the job

    Drain jobs come with the jetter, eel and camera; hot water and gas jobs come with test gear and the matching parts.

  4. 4

    Covered for a year

    Every job carries our 365-day warranty on all work. If something we did isn't right, ring the same number.

Aerial view of the Newcastle coastline

Galvanised Lines and Tired Hot Water

Steel that rusts from the inside

Homes built here through the 1950s and 60s were plumbed with galvanised supply pipe, and plenty still have it. As the bore closes up with rust, you notice brown water after a holiday or a shower that drops to a dribble when someone turns on the kitchen tap.

Hot water units of the same vintage give out without warning

Area-level figures count 484 heat pump and 376 solar hot water installs here, and we quote those alongside gas and electric models when an old unit is finished.

A temporary hot water tank bridges the gap

when the replacement has to be ordered. Whether the call is a repair or a new system, the plumber shows you what failed and why before you choose.

What Customers Say

Plumbers were friendly, helpful, gave great advice. Very easy.
Cass
Came out promptly and did the job in no time. Would not hesitate to recommend or use again.
Natalia
They turned up when they said, kept us always informed of updates
Nick
Plumbing ute parked on a residential street

Suburbs We Cover Near Shortland

Shortland and its neighbours share one service run. These five each have a page on their own ground and pipes:

Maryland is covered as well, along with the rest of Newcastle's north-west.

Questions People Ask

Is there a call-out fee?

It costs nothing to get us out to your door (excluding after-hours). The plumber checks the fault, prices the whole repair as one set amount, and waits for your yes before starting.

How quickly can you get here?

We are Available 24/7, nights and weekends included. Describe what has failed and where, and the visit is booked on that same call, with the gear that suits the fault packed before the van leaves.

What sort of plumbing do you cover?

Blocked drains, hot water systems, gas work, leak detection, stormwater, pipe relining, gutter guards and strata jobs, for houses and businesses alike. If a fault turns out to belong to another trade, you are pointed to the right one and they quote it.

Can you replace an old hot water system?

Yes. Plenty of the Housing Commission era houses here still rely on ageing units, and we replace electric, gas, heat pump and solar models. Should the new one need ordering, a temporary hot water tank keeps you going.

Do you handle blocked sewers and stormwater?

Both. A sewer gets opened with the jetter or the electric eel and filmed again once it runs. Stormwater is a separate job on this low ground, where yard pits brim over when heavy rain lands on soil that is already wet.

Do you work on rental and strata properties?

Yes. We ring the tenant to set a time and message them again on the way, then send the owner or agent job photos with a detailed invoice. One rental or a whole block of townhouses runs the same way.

Book a Shortland Plumber

Call (02) 4063 1093 or send the form below. Available 24/7, you see a fixed figure ahead of any work, and every job carries our 365-day warranty on all work.

Call (02) 4063 1093

Request a callback

Leave a name and number and a plumber will ring you back.

We use your details only to call you back about this job. See our privacy policy.

Call (02) 4063 1093 Get a quote